ukclique > railway

John Kenyon (19.09.2017, 15:15)
On 19/09/2017 11:22, Certes wrote:
<SNIP>
> Is it coincidence that the organisations with an effective monopoly
> mistreat their (often unwilling) customers, whilst Asda know that if
> they treat me like a patient/passenger I'll take my wallet to Tesco?


In my experience, Asda don't give a shit. They know their market
segment, and they treat everyone as the lowest of the low of that
segment, regardless of whether they wear a business suit or a shell suit.

Rant over.
Ian Batten (19.09.2017, 15:41)
On Tuesday, 19 September 2017 11:22:05 UTC+1, Certes wrote:
> On 19/09/17 09:45, Ian Batten wrote:
> Is it coincidence that the organisations with an effective monopoly
> mistreat their (often unwilling) customers, whilst Asda know that if
> they treat me like a patient/passenger I'll take my wallet to Tesco?


They are unlikely to be testing you to see if you have cancer, too.

ian
Martin Coffee (19.09.2017, 17:19)
On 19/09/17 13:15, John Kenyon wrote:
> On 19/09/2017 11:22, Certes wrote:
> <SNIP>
> In my experience, Asda don't give a shit. They know their market
> segment, and they treat everyone as the lowest of the low of that
> segment, regardless of whether they wear a business suit or a shell suit.
> Rant over.

I consider that my local Tesco treats all customers with equal contempt.
The nearby Asda is much better. The staff in Morrisons are excellent
tim... (19.09.2017, 20:06)
"John Kenyon" <etljwk> wrote in message
news:utb1
> On 19/09/2017 11:22, Certes wrote:
> <SNIP>
> In my experience, Asda don't give a shit. They know their market
> segment, and they treat everyone as the lowest of the low of that
> segment, regardless of whether they wear a business suit or a shell suit.


I've never had poor service in an Asda

not that I go there often

tim
tim... (19.09.2017, 20:12)
"Martin Coffee" <martin.coffee.252153> wrote in message
news:pt41
> On 19/09/17 13:15, John Kenyon wrote:
> I consider that my local Tesco treats all customers with equal contempt.
> The nearby Asda is much better. The staff in Morrisons are excellent


Morissons is the only shop where I decided that I might risk making a
complaint about a changed a product - previously working on the assumption
that my, one, lone voice would be ignored.

I was right. My complaint was ignored. The substandard product is still
the one on sale. (and I buy an alternative elsewhere)

I mention this now because AIH I was in Morrisons again this morning - at
the bread counter discussing a change in one of the "cooked on the premises"
products, and the assistant baker said "Yes I don't know why that has
changed - you should complain" to which I replied "I did complain once and
was ignored, I won't be bothering again"

tim
Jeremy Double (19.09.2017, 21:09)
John Kenyon <etljwk> wrote:
> On 19/09/2017 11:22, Certes wrote:
> <SNIP>
> In my experience, Asda don't give a shit. They know their market
> segment, and they treat everyone as the lowest of the low of that
> segment, regardless of whether they wear a business suit or a shell suit.
> Rant over.


Not my experience...
Neil Williams (19.09.2017, 22:24)
On 2017-09-19 18:09:12 +0000, Jeremy Double said:

> Not my experience...


I don't generally have an awful lot of staff interaction in a
supermarket. Walk in, get your stuff, use the unexpected item machine.

I have more encounters with staff when having deliveries, and they seem
nice enough.

Neil

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