ukclique > net.* > net.providers.aaisp

Andrews & Arnold (05.09.2017, 14:01)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 500ms on many lines in the
Cambridge area. This is affecting BT circuits, TalkTalk circuits are
OK. We are investigating further and contacting BT. We suspect this is
a failed link within the BT network in the Cambridge area. more details
to follow shortly. _Update expected: 2017-09-05 13:00:00_

URL:
Andrews & Arnold (05.09.2017, 14:05)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #1: 2017-09-05 12:05:49 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 500ms on many lines in the
| Cambridge/Suffolk area, postcodes starting CB CO and maybe others. This
| is affecting BT circuits, TalkTalk circuits are OK. We are
| investigating further and contacting BT. We suspect this is a failed
| link within the BT network in the Cambridge area. more details to
> follow shortly. _Update expected: 2017-09-05 13:00:00_


URL:
Andrews & Arnold (05.09.2017, 14:28)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #2: 2017-09-05 12:28:00 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 500ms on many lines in the
Cambridge/Suffolk area, postcodes starting CB CO and maybe others. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. more details to
| follow shortly.
> _Update 5 Sep 2017 12:28:00_
>


URL:
Andrews & Arnold (05.09.2017, 14:37)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #3: 2017-09-05 12:37:16 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 500ms on many lines in the
Cambridge/Suffolk area, postcodes starting CB CO and maybe others. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. more details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

> Example line graph.
> _Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
> BT regarding this.
> _Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
> fault.
> _Update 5 Sep 2017 12:38:21_ BT are investigating.


URL:
Andrews & Arnold (05.09.2017, 15:34)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #4: 2017-09-05 13:34:52 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 500ms on many lines in the
Cambridge/Suffolk area, postcodes starting CB CO and maybe others. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. more details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

Example line graph.

_Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
BT regarding this.

_Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
fault.
<
<

URL:
Andrews & Arnold (05.09.2017, 16:04)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #5: 2017-09-05 14:04:16 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 500ms on many lines in the
Cambridge/Suffolk area, postcodes starting CB CO and maybe others. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. more details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

Example line graph.

_Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
BT regarding this.

_Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
fault.
> _Update 5 Sep 2017 14:04:16_ As expected, this is affecting other ISPs
> who use BT backhaul. _Update expected: 2017-09-05 15:00:00_


URL:
Andrews & Arnold (05.09.2017, 16:25)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #6: 2017-09-05 14:25:39 BST

_Started: 2017-09-05 11:00:00_
| We are seeing very high latency - over 1,000ms on many lines in the
| East of England. Typically around the Cambridgeshire/Suffolk area. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
| link within the BT network in the Cambridge area. More details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

Example line graph.

_Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
BT regarding this.

_Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
fault.

_Update 5 Sep 2017 14:04:16_ As expected, this is affecting other ISPs
| who use BT backhaul.
> _Update 5 Sep 2017 14:23:02_ Latest update from BT:- "The Transmission
> group are investigating further they are carrying out tests on network
> nodes, As soon as they have identified an issue we will advise you
> further. We apologies for any inconvenience caused while testing is
> carried out."


URL:
Andrews & Arnold (05.09.2017, 16:43)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #7: 2017-09-05 14:43:09 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 1,000ms on many lines in the
East of England. Typically around the Cambridgeshire/Suffolk area. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. More details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

Example line graph.

_Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
BT regarding this.

_Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
fault.

_Update 5 Sep 2017 14:04:16_ As expected, this is affecting other ISPs
who use BT backhaul.

_Update 5 Sep 2017 14:23:02_ Latest update from BT:- "The Transmission
group are investigating further they are carrying out tests on network
nodes, As soon as they have identified an issue we will advise you
further. We apologies for any inconvenience caused while testing is
carried out."
> _Update 5 Sep 2017 14:34:35_
> Latency is now back to
> normal. We will post again when we hear back from BT.


URL:
Andrews & Arnold (05.09.2017, 16:58)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #8: 2017-09-05 14:58:50 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 1,000ms on many lines in the
East of England. Typically around the Cambridgeshire/Suffolk area. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. More details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

Example line graph.

_Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
BT regarding this.

_Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
fault.

_Update 5 Sep 2017 14:04:16_ As expected, this is affecting other ISPs
who use BT backhaul.

_Update 5 Sep 2017 14:23:02_ Latest update from BT:- "The Transmission
group are investigating further they are carrying out tests on network
nodes, As soon as they have identified an issue we will advise you
further. We apologies for any inconvenience caused while testing is
carried out."

_Update 5 Sep 2017 14:34:35_
Latency is now back to
normal. We will post again when we hear back from BT.

URL:
Andrews & Arnold (06.09.2017, 11:44)
Posted at 2017-09-05 12:01:04 BST by Andrews & Arnold
Update #9: 2017-09-06 09:44:01 BST

_Started: 2017-09-05 11:00:00_
We are seeing very high latency - over 1,000ms on many lines in the
East of England. Typically around the Cambridgeshire/Suffolk area. This
is affecting BT circuits, TalkTalk circuits are OK. We are
investigating further and contacting BT. We suspect this is a failed
link within the BT network in the Cambridge area. More details to
follow shortly.

_Update 5 Sep 2017 12:28:00_

Example line graph.

_Update 5 Sep 2017 12:35:38_ We're currently awaiting a response from
BT regarding this.

_Update 5 Sep 2017 12:37:16_ BT are now actively investigating the
fault.

_Update 5 Sep 2017 14:04:16_ As expected, this is affecting other ISPs
who use BT backhaul.

_Update 5 Sep 2017 14:23:02_ Latest update from BT:- "The Transmission
group are investigating further they are carrying out tests on network
nodes, As soon as they have identified an issue we will advise you
further. We apologies for any inconvenience caused while testing is
carried out."

_Update 5 Sep 2017 14:34:35_
Latency is now back to
normal. We will post again when we hear back from BT.
> _Resolution_ BT have confirmed that a card in one of their routers was
> replaced yesterday to resolve this.


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